Terms of Service

1. Acceptance of Terms

By accessing or using Flyga (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, you must not use Flyga. We reserve the right to update or modify these Terms at any time. If we make material changes, we will notify users (for example, via email or an in-app notice). Your continued use of Flyga after any such changes constitutes your acceptance of the updated Terms.

2. Eligibility

You must be at least 18 years old to use Flyga. By using the Service, you represent and warrant that you are 18 or older. If you do not meet this age requirement, you must not access or use Flyga.

3. Description of the Service

Flyga provides a travel-planning application with tools to organize your trips. Key features of the Service include:

• Parsing travel confirmation emails that you forward or send to us, in order to extract travel details (flights, hotels, car rentals, activities, etc.).
• Building and displaying your travel itineraries based on the information collected.
• Offering AI-generated travel insights, recommendations, and summaries related to your plans (for example, highlighting a tight connection or suggesting popular attractions at your destination).

Please note that Flyga is currently in a beta phase. Features and functionality may evolve, and there may be occasional issues as we improve the product.

4. Accounts and Authentication

To use Flyga, you must create an account with a valid email address. Account authentication is primarily handled via email-based “magic link” login, and we may offer additional secure login methods (such as passkeys) for convenience. You are responsible for maintaining the confidentiality of your login credentials and for any activity that occurs under your account.

Account Security: You agree to notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account. We encourage you to use a secure email account and practice good security hygiene. Flyga is not liable for any loss or damage arising from your failure to secure your account.

We reserve the right to suspend or terminate your account (with or without notice) if we determine that you have violated these Terms or pose a security risk to the Service or its users.

5. Intellectual Property

All rights, title, and interest in and to the Flyga Service (including all software, code, text, images, and other content provided by Flyga) are and will remain the exclusive property of Flyga Labs, Inc. and its licensors. This includes all intellectual property rights associated with the Service. The Flyga name, logo, and all related product or service names are trademarks of Flyga Labs, Inc.. You are not granted any right or license to use them, except as needed for use of the Service in accordance with these Terms.

We grant you a personal, limited, non-exclusive, non-transferable, revocable license to access and use Flyga for your own internal, lawful purposes, consistent with these Terms. You may not copy, modify, distribute, sell, or lease any part of our Service or included content, nor may you reverse engineer or attempt to extract the source code of the software, unless laws prohibit those restrictions or you have our written permission.

6. User Content and Data

By forwarding emails or uploading any content or data (“User Content”) to Flyga, you grant Flyga a license to use, copy, and process that content for the purpose of providing and improving the Service. For example, this license allows us to parse your emails to extract travel information, display that information back to you in the app, back up your data on our servers, and use anonymized or aggregated data derived from your content to improve Flyga’s features.

You represent and warrant that you have all necessary rights to provide the User Content to Flyga and to grant us the above license. You remain the owner of your content. Our license to your User Content is limited to operating the Service. This license will terminate when you remove or delete your content from Flyga’s systems, except that we may retain copies of your content as necessary to comply with legal obligations, resolve disputes, or as outlined in our Privacy Policy (e.g., retaining anonymized data derived from your content).

7. AI Processing and Disclaimer

Flyga utilizes artificial intelligence tools (such as language models from OpenAI or Anthropic) to analyze the content you provide and to generate useful travel insights. You acknowledge and agree to the following:

• Purpose of AI: The AI processing helps extract details from unstructured emails and provides suggestions (for example, combining flight and hotel information into a single itinerary, or recommending activities).
• Limitations of AI: AI-generated content in Flyga is for informational purposes and may not always be accurate or up-to-date. For instance, the AI might overlook a detail in an email or provide a travel tip that isn’t applicable. Always verify critical information (like flight times, gate numbers, visa requirements, etc.) with official sources.
• No Professional Advice: Any recommendations or information provided by the AI are not intended as professional advice. You should use your judgment and seek information from official travel providers when making decisions.
• Liability Release: Flyga is not liable for any harm or loss that may result from your reliance on AI-generated content. This includes scenarios like missed flights or reservations due to incorrect or incomplete information from the AI. (See also the “Limitation of Liability” section below.)

8. Payments and Subscriptions

Certain advanced features or extended usage of Flyga may require a paid subscription. If you choose to subscribe to a paid plan:

• Billing and Payment: You must provide a valid payment method. Payments are processed by our third-party payment processor (such as Stripe). By subscribing, you authorize us and our payment processor to charge your provided payment method for the applicable subscription fees and any applicable taxes on a recurring basis (e.g., monthly or annually, depending on your plan). All billing information is handled securely in accordance with our Privacy Policy and Stripe’s policies.
• Subscription Term and Cancellation: Your subscription will automatically renew at the end of each billing cycle (e.g., each month or year) unless you cancel it. You can cancel at any time through the Flyga app settings or by contacting support. If you cancel, you will continue to have access to paid features until the end of your current paid term. No refunds will be issued for any unused portion of a billing period unless required by law.
• Changes to Fees: We reserve the right to change our subscription plans or adjust pricing. If we do so, we will give you advance notice. Price changes will not apply retroactively and generally will take effect at the start of your next subscription period. If you do not agree to a pricing change, you may cancel your subscription before the new rate takes effect.

9. Prohibited Conduct

You agree that you will not, and will not assist or permit any person to, do any of the following while using Flyga:

• Unauthorized Access & Security Interference: Do not attempt to gain unauthorized access to the Service, other users’ accounts, or Flyga’s systems. This includes avoiding, bypassing, or disabling any security or authentication measures. Also, do not probe, scan, or test the vulnerability of any Flyga system or network without authorization.
• Reverse Engineering: Do not attempt to reverse engineer, decompile, or extract the source code of the software underlying our Service, except as expressly permitted by law.
• Service Abuse: Do not use any automated system (such as bots or scripts) to scrape data from Flyga, or overload the Service with excessive request traffic, or otherwise interfere with the normal operation of the Service.
• Malicious Activity: Do not upload, transmit, or distribute any viruses, worms, malware, or other harmful code through Flyga. You also must not use Flyga to distribute unsolicited or unlawful communications (e.g., spam).
• Unlawful Use: Do not use Flyga for any illegal purpose, or to facilitate illegal activities. You are responsible for your conduct and content while using the Service and for complying with all applicable laws.
• Misrepresentation: Do not impersonate any person or entity, or misrepresent your affiliation with a person or entity when using the Service. Also, do not forward or upload content to Flyga that you are not authorized to use.
• Interference with Others: Do not interfere with or disrupt the access, enjoyment, or use of the Service by other users. This includes harassment, sending threats, or violating the privacy of others.

Violation of this Prohibited Conduct section may result in immediate termination or suspension of your account, and if necessary, we may report such violations to law enforcement.

10. Data Deletion and Account Termination

You can choose to delete your data or terminate your account at any time. Here is how we handle deletions:

• Deleting Trips/Itineraries: If you delete a trip or specific itinerary data from your Flyga account, that trip will no longer be visible to you and is disassociated from your account. Flyga may retain the underlying email or data in a non-personally identifiable form (for example, in backups or aggregated analytics) but it will no longer be connected to your account or identity.
• Deleting Your Account: If you request deletion of your entire Flyga account, we will delete your personal information and usage data from our active systems. Residual copies of your data may remain in our secure backups for a short period, but will be purged according to our retention schedule. Additionally, any data retained for legal compliance or legitimate business purposes (as described in our Privacy Policy) will be handled in accordance with applicable laws. For example, we might retain transaction records as required for financial reporting or to comply with tax laws. Once your account is deleted, you will no longer be able to access the Service or retrieve any content or information you had in your account.

To delete your account, you may use the account settings in the app (if available) or contact us at [email protected] with your request. Please note that account deletion is permanent and cannot be undone.

11. Beta Service Disclaimer

Because Flyga is currently in beta, you acknowledge that the Service is still in testing and development. Use of the Service during this beta period is at your own risk. In particular:

• Features Subject to Change: Features may be added, modified, or removed at any time during the beta. The way the Service (or parts of it) works may also change without notice as we refine the product.
• Potential Downtime: The Service may experience bugs, errors, or interruptions. We do not guarantee that the beta Service will be free from defects or available at all times. There may be periods where the Service (or certain features) are unavailable while we make updates or fix issues.
• Data Considerations: While we will do our best to protect and preserve user data, there is an inherent risk in using a beta service. We encourage you to keep backup copies of any important information. Flyga is not liable for any loss of data or content during the beta phase.
• Feedback: We welcome feedback on your experience. By using the beta, you agree that we may contact you to ask about your experience or suggestions, and that we may use any feedback you provide to improve Flyga without any obligation to you.

12. Disclaimer of Warranties

Flyga is provided to you on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, Flyga disclaims all warranties and representations of any kind, whether express, implied, or statutory, regarding the Service. This includes, but is not limited to:

• Implied Warranties: Any implied warranties of merchantability, fitness for a particular purpose, and non-infringement are expressly disclaimed. You use the Service at your own discretion and risk.
• No Guarantee of Accuracy or Availability: Flyga does not warrant that the Service will be error-free or uninterrupted, that defects will be corrected, or that any content (including itinerary details or AI-generated recommendations) will be accurate, reliable, or complete. We do not guarantee that the information you obtain through Flyga will meet your expectations or requirements.
• Third-Party Services: Flyga makes no warranties regarding services or products provided by any third parties that you may access through our Service (for example, if Flyga integrates or links to an airline’s check-in system or a hotel booking site, we don’t guarantee those third-party services).

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, the scope and duration of any applicable warranty will be the minimum permitted under applicable law.

13. Limitation of Liability

To the maximum extent permitted by law, in no event will Flyga Labs, Inc. or its officers, directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of (or inability to use) the Service. This limitation of liability applies to all types of claims, such as (but not limited to) damages for:

• Personal Injury or Property Damage: Any injury or damage resulting from using Flyga, including travel mishaps allegedly caused by information obtained through the Service.
• Loss of Data: Loss or corruption of data (including your travel itineraries or email content) that may occur through the use of Flyga.
• Service Disruptions: Inconveniences or losses caused by Service unavailability, errors, buggy software, or unexpected Service behavior.
• Travel Issues: Missed flights, reservations, or other travel problems, and any associated costs or losses, even if they result from information provided by Flyga (for example, if Flyga’s information is out-of-date or incorrect).
• Financial Loss: Any loss of profits, revenue, or other economic advantage, or any costs of procuring substitute services.
• Third-Party Conduct: Any conduct or content of any third party using the Service or any third-party service or resource that you access through Flyga.

In no event shall Flyga Labs, Inc.' total cumulative liability to you for all claims arising under or relating to the Service or these Terms exceed the amount you have paid to Flyga Labs, Inc. for the Service in the last twelve (12) months (if you have paid anything). If you have paid no fees, Flyga Labs, Inc.' liability is limited to zero dollars. This limitation applies regardless of the legal theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitations may not apply to you in full. In those cases, our liability will be limited to the fullest extent permitted by law.

14. Governing Law and Dispute Resolution

These Terms and your use of Flyga are governed by the laws of the State of Texas, USA, without regard to its conflict of laws principles. However, we operate globally and recognize that you may have rights under the consumer protection laws of your country of residence. We do not seek to limit any such rights to the extent they apply.

Arbitration Agreement: You and Flyga Labs, Inc. agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Service will be resolved through binding arbitration rather than in court, except for matters that may be brought in small claims court. The arbitration will be conducted in English and, unless we agree otherwise, will occur in Travis County, Texas.

You acknowledge that by agreeing to arbitration, you and Flyga Labs, Inc. are each waiving the right to a trial by jury and the ability to participate in a class or representative proceeding. All claims and disputes must be brought on an individual, case-by-case basis, and not as a plaintiff or class member in any class action or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

The arbitration award shall be final and binding on the parties and may be entered as a judgment in any court of competent jurisdiction. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in a court of law to prevent irreparable harm (for example, unauthorized use of intellectual property).

15. Modifications to the Service

Flyga is an evolving service. We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, for any reason, with or without notice. We also reserve the right to impose limits on certain features or restrict access to parts or all of the Service without notice. You agree that Flyga Labs, Inc. shall not be liable to you or any third party for any such modification, suspension, discontinuance, or limitation of the Service.

16. Contact Information

If you have any questions about these Terms, or wish to contact us for any reason, please email [email protected].

By using Flyga, you acknowledge that you have read, understood, and agree to these Terms of Service.